Managed Service Provider Packages
Today, approximately 7 out of 10 end-user organisations contract with a Managed Service Provider (MSP) for some or all of their technology needs, according to a survey report published by CompTIA. The CompTIA study found 46% of the current users of MSPs have reduced their annual IT expenditures by 25% or more as a result of their shift to managed services, with 13% experiencing 50% or more in IT savings. These savings and other business benefits have driven 62% of the current users of MSPs to plan to increase the proportion of their IT operations managed by MSPs over the next two years.
MSP Packages
- Essential
- Essential IT Support – $50 per site
- Light Monitoring
- Asset, Software and Hardware Reporting
- Remote Control
- Managed Anti-Virus – $5/device
- Integrated AV deployment
- AV Updates
- Threat and Status Reporting
- Managed Patch – $5/device
- Windows Patch Management
- 3rd Party Patch Management
- Patch Reporting
- Managed Backup – $150/server
- Integrated Backup Deployment
- Backup Management and Monitoring
- Capacity and Status Reporting
- Hosted Backup – $150 + $0.75/GB
- Offsite storage to a secure Data Centre
- Managed Mobile – $10/device
- Mobile management, support and reporting
- Managed Compliance – $4/IP
- Monthly Vulnerability and Compliance reporting
- Proactive
- Server – $130
- Advanced Performance Monitoring
- Key Application Maintenance
- Scheduled Preventative Maintenance
- License & Asset Management
- Managed Anti-Virus
- Monitored Backup
- Additional Support Billed at T&M Rates
- Network – $30
- Quarterly network Health Review
- Firewall Management & Maintenance
- Router Monitoring
- Switch Monitoring
- Additional Support Billed at T&M Rates
- Workstation – $30
- Availability Monitoring
- OS & 3rd Party Patch Management
- Scheduled Preventative Maintenance
- Managed Anti-Virus
- Proactive Options
- Hosted Backup – $150 + $0.75/GB
- Managed Mobile – $10/device
- Capacity/Status Reporting
- Managed Compliance – $4/IP
- Fully Managed
- Server – $250
- Advanced Performance Monitoring
- Configuration Management
- Key Application Maintenance
- OS & 3rd Party Patch Management
- Real Time Server Optimisation
- Scheduled Preventative Maintenance
- License & Asset Management
- Managed Anti-Virus
- Monitored Backup
- Managed Audit
- Unlimited Remote & Onsite support
- Network – $80
- Firewall Management & Maintenance
- Router Monitoring
- Switch Monitoring
- Unlimited Remote & Onsite support
- Monthly Network Health Review
- Workstation – $80
- Advanced Performance Monitoring
- Configuration Management & Enforcement
- OS & 3rd Party Patch Management
- Real Time Workstation Optimisation
- Scheduled Preventative Maintenance
- Managed Anti-Virus
- Proactive Options
- Hosted Backup – $150 + $0.75/GB
- Managed Mobile – $10/device