Business Software & Solutions

03 9744 2887

Fully Managed

A True IT Partnership

Total network peace of mind

Your time is precious. You have more important issues to deal with than your computer network. It is however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organisation like yours, an organisation that demands the utmost in network reliability and quality service.

Total IT Support

Total IT support and management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimising their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.
When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimising your network’s performance, it will work at peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.

Managed Server

  • 24×7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimisation
  • Scheduled Preventative Maintenance

Managed Security

  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan and Report

Managed Support

  • Monthly Network Health Review
  • Unlimited Network, End-user and Network Support

Managed Workstation

  • 24×7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real Time Workstation Optimisation
  • Scheduled Preventative Maintenance

Managed Network

  • Firewall Management and Maintenance
  • Router and Switch Performance Monitoring

Managed Backup

  • Backup Deployment and Configuration
  • Backup Performance Monitoring
  • Backup Software Updates
  • Scheduled Backup Jobs
  • Data Centre Replication and Disaster Recovery Planning