Essential Package

GICI provides your first line of defense, protecting your IT investment by delivering a cost effective solution for addressing your business’s IT requirements.

Why SMBs are adopting Managed Services?

Today, approximately 7 out of 10 end-user organisations contract with a Managed Service Provider for some or all of their technology needs, according to a survey report published by CompTIA.

The CompTIA study found 46% of the current users of MSPs have reduced their annual IT expenditures by 25% or more as a result of their shift to managed services, with 13% experiencing 50% or more in IT savings.

These savings and other business benefits have driven 62% of the current users of MSPs to plan to increase the proportion of their IT operations managed by MSPs over the next two years.

Benefits of Essential

  • Health Report
    Receive a quarterly report on the health of your technology, including Network Health, Warranty and Lifecycle Management reports.
  • Responsive Support
    Our helpdesk and team of engineers are available to assist with all your support needs. Remote support is a click away!
  • Health Dashboard
    Get a real time view into the status of your business’s IT with our enterprise class monitoring and management solution.
     
  • Avoid IT Emergencies
    Our Network Operations Centre will help resolve issues before they impact your business.
  • Save Monday
    Reports can assist you plan to have the most cost effective and efficient IT solutions.
     
  • Improve Productivity
    Give your employees and customers an improved user experience on your network.
  • Essential
  • Essential IT Support – $50 per site
    • Light Monitoring
    • Asset, Software and Hardware Reporting
    • Remote Control
  • Managed Anti-Virus – $5/device
    • Integrated AV deployment
    • AV Updates
    • Threat and Status Reporting
  • Managed Patch – $5/device
    • Windows Patch Management
    • 3rd Party Patch Management
    • Patch Reporting
  • Managed Backup – $150/server
    • Integrated Backup Deployment
    • Backup Management and Monitoring
    • Capacity and Status Reporting
  • Hosted Backup – $150 + $0.75/GB
    • Offsite storage to a secure Data Centre
  • Managed Mobile – $10/device
    • Mobile management, support and reporting
  • Managed Compliance – $4/IP
    • Monthly Vulnerability and Compliance reporting
  • Proactive
  • Server – $130
    • Advanced Performance Monitoring
    • Key Application Maintenance
    • Scheduled Preventative Maintenance
    • License & Asset Management
    • Managed Anti-Virus
    • Monitored Backup
    • Additional Support Billed at T&M Rates
  • Network – $30 
    • Quarterly network Health Review
    • Firewall Management & Maintenance
    • Router Monitoring
    • Switch Monitoring
    • Additional Support Billed at T&M Rates
  • Workstation – $30
    • Availability Monitoring
    • OS & 3rd Party Patch Management
    • Scheduled Preventative Maintenance
    • Managed Anti-Virus
  • Proactive Options
    • Hosted Backup – $150 + $0.75/GB
    • Managed Mobile – $10/device
    • Capacity/Status Reporting
    • Managed Compliance – $4/IP
  • Fully Managed
  • Server – $250
    • Advanced Performance Monitoring
    • Configuration Management
    • Key Application Maintenance
    • OS & 3rd Party Patch Management
    • Real Time Server Optimisation
    • Scheduled Preventative Maintenance
    • License & Asset Management
    • Managed Anti-Virus
    • Monitored Backup
    • Managed Audit
    • Unlimited Remote & Onsite support
  • Network – $80
    • Firewall Management & Maintenance
    • Router Monitoring
    • Switch Monitoring
    • Unlimited Remote & Onsite support
    • Monthly Network Health Review
  • Workstation – $80
    • Advanced Performance Monitoring
    • Configuration Management & Enforcement
    • OS & 3rd Party Patch Management
    • Real Time Workstation Optimisation
    • Scheduled Preventative Maintenance
    • Managed Anti-Virus
  • Proactive Options
    • Hosted Backup – $150 + $0.75/GB
    • Managed Mobile – $10/device